# Privacy Policy — Prime Decking & Carpentry
Last updated: 31 March 2026
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## Who We Are
Prime Decking & Carpentry ("we", "us", "our") is a composite decking business based in Brisbane, Queensland, Australia. We operate the website primedecking.com.au.
Contact:
Email: info@primedecking.com.au
Phone: 0410 192 609
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## What Information We Collect
### Information You Give Us
When you submit a quote request or contact form, we collect:
- Your name
- Phone number
- Suburb/location
- Any message you provide
### Information Collected Automatically
When you visit our website, we automatically collect:
- Pages visited and time spent
- Device type and browser
- General location (city/region)
- How you found our website (e.g. Google search, direct)
This is collected via Google Analytics 4 (GA4) using cookies and similar tracking technologies.
### Google Ads
We use Google Ads to advertise our services. Google may collect data about your visit to measure ad performance, including whether you submitted a quote request after clicking an ad.
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## How We Use Your Information
We use your information to:
- Respond to your quote requests and enquiries
- Contact you about your project
- Improve our website and understand how visitors use it
- Measure the effectiveness of our advertising
We do not sell your personal information to third parties.
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## Cookies
Our website uses cookies to help Google Analytics track website visits and Google Ads measure conversions. You can disable cookies in your browser settings, though this may affect website functionality.
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## Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics 4 — website analytics (Google LLC)
- Google Ads — advertising platform (Google LLC)
- Formspree — form submission processing
- Squarespace — website hosting and content management (Squarespace Inc.)
Google's privacy policy: [policies.google.com/privacy](https://policies.google.com/privacy)
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## Data Storage & Security
Your enquiry details are stored securely and only accessed by our team. We retain enquiry data for up to 2 years for business purposes.
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## Your Rights (Australian Privacy Act 1988)
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To exercise these rights, contact us at info@primedecking.com.au.
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## Contact Us
If you have any questions about this privacy policy:
Prime Decking & Carpentry
Brisbane, Queensland, Australia
Email: info@primedecking.com.au
Phone: 0410 192 609